Terms of Service

Welcome to https://www.4acoffeeroasters.com/. This website is operated by 4A Coffee Roasters LLC. We are a coffee roasting company out of Newton, Massachusetts with a mission to provide our wholesale and retail customers with carefully sourced, high-quality coffee roasted daily.

Throughout the site (Website), the terms “we,” “us,” and “our” refer to 4A Coffee Roasters. These Terms of Service govern your use of our site and the purchase of products. By using this Website, you accept and agree to be bound and abide by these Terms and Conditions, and our Privacy Policy.

If you have questions, contact us at info@4acoffeeroasters.com or (617) 259-2756.

Eligibility

By using this Website, you confirm that you are at least 18 years old or the legal age of majority in your state or province of residence, or visiting the Website under the supervision of a parent or guardian. You agree to abide by all applicable laws and may not use/access our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your access to our products or services.

Subject to the terms and conditions of this Agreement, 4A Coffee Roasters hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Website by displaying it on your internet browser only for shopping for personal items sold on the Website and not for any commercial use or use on behalf of any third party, except as explicitly permitted by 4A Coffee Roasters.

Products and Services

We offer freshly roasted coffee, seasonal blends, and coffee subscriptions.

For wholesale customers, specific terms apply. Please contact us for details at info@4acoffeeroasters.com or

(617) 259-2756.

Pricing, Payment, and Refunds

Pricing: Our prices are specified throughout the Website and are shown in USD. Prices are exclusive of VAT, import duties, and other government-imposed taxes, duties, and levies. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment screens. Changes in price will not apply retroactively to orders completed prior to the change. All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order. If for some reason an item on your order is out of stock, we will issue a full refund for such item.
Payment Methods: We accept payments by Credit Cards (Visa, MasterCard, Discover, and American Express), PayPal, Apple Pay, and Google Pay. The User guarantees that the information submitted when using the Service, including without limitation, its payment details, shall be complete, correct, truthful, and up to date. The User must inform 4A Coffee Roasters, immediately about any inaccuracies in the offer provided or the payment details described, including the price.
Refund/Return Policy: Returns or refunds are only available for damaged goods or incorrect orders within 30 days of delivery. Returns must be initiated by contacting info@4acoffeeroasters.com, and customers are responsible for return shipping unless otherwise specified.

Shipping and Delivery

We currently ship within the United States. Shipping costs and delivery timelines vary based on the destination and shipping method chosen during checkout. Cases of delayed or lost shipments will be handled on a case-by-case basis. If your order is late or lost, please contact us at info@4acoffeeroasters.com or (617) 259-2756.

Delivery Times: Orders are typically processed within 1 business day and delivered within 3-7 business days.

Shipping Fees: Rates are calculated based on weight and destination.

Wholesale Terms

For wholesale purchases:

Minimum orders: 5 lbs.
Pricing: Wholesale prices are fixed for each client. Discounts are applied according to volume.
Payment: Unless otherwise agreed, payments will be made upon purchase.
Modifications: Modifications will be made upon mutual agreement and on a per-case basis.

Errors

Products on our Website are subject to change without notice. We try our best to be as accurate as possible. However, we recognize the possibility that some of the products listed on our Website may be incorrectly priced, the quantity or availability of a product may have changed just prior to you placing your order, or other errors may be displayed on the product page. In the event of an error, whether on the Website, in an order confirmation, in processing an order, in delivering a product, or otherwise, we reserve the right to correct such error and revise your order accordingly or to cancel the order and refund any amount charged. Your sole remedy in the event of an error is to cancel your order and obtain a refund.

Limitation of Liability

Use our products as directed and at your own risk. In no case shall 4A Coffee Roasters, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, manufacturers, service providers or licensors be responsible or liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

This includes, but is not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

While we take care to label products accurately, we cannot guarantee products are free from cross-contamination. Customers with allergies should exercise caution.

Intellectual Property

All content on this Website, including logos, images, and text, is the property of 4A Coffee Roasters and is protected by copyright and trademark laws. User-generated content is used in compliance with and under the permission of the content’s original creator. You may not reproduce or distribute any content, for personal or commercial use, unless explicitly permitted by 4A Coffee Roasters.

Personal Information

Your submission of personal information through the Website, including but not limited to payment information, is regulated by our Privacy Policy. You are to view our Privacy Policy.

Modifications to the Terms

4A Coffee Roasters reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on this page. 4A Coffee Roasters reserves the right but is not obligated to, notify users of updates to these terms by way of email, website banner, or otherwise. Continued use of the Website signifies your acceptance of any updates.

Governing Law

These Terms of Service are governed by the laws of Massachusetts, U.S.A. without regard to its conflict of law provisions.

Contact Information

If you have any questions or concerns regarding this Terms of Service, please contact us at info@4acoffeeroasters.com or (617) 259-2756.